Western standard american standard one piece toilet 1 flush Elongated

1. All of our goods will be tested by 100% before shipment.

2. Best after sale service, customer can follow their order situation any time, no matter on product

line, warehouse or shipment. SERVICES Tel: 86-21-6219 7977 Time: 9:00 a.m.- 6:00 p.m. (Beijing

time)

A. If Slight problem, Please send the proof to our After-Sales Department, we will reply within two

days

B. If Serious problem, We will dispatch our Quality and Problems Appraisers to make a

confirmation, or Have a negotiation of the compensation and sign agreements, or Our After-Sales

Department will perform the duties as the agreements

3. More than 10years experience in exporting to make your order more smooth.

4. Less than one container loading is accepted.

5. Your business relationship with us will be confidential to any third party. For example, TUV, SGT,

BV, ITS

6. Our company works on the principle: Quality first, Customer first

FAQ

1. Q: What is our factory product range?

A: 1) Kitchen Sink, Ceramic Basin, Ceramic Toilet, Urinal, Bidet, etc.

2) Fitting of Sanitary Ware.

2. Q: How to order?

A: Please send us your purchase order by Email or Fax, or you can ask us to send you Proforma

Invoice for your order. We need to know the following information for your order:

1) Product information: Quantity, Specification (size, material, color, logo and packing requirement),

Artwork or Sample will be the best.

2) Delivery time required.

3) Shipping information: Company name, Address, Phone number, Destination seaport/airport.

4) Forwarder's contact details if there is any in China.

3. Q: How long and how to get sample from us ?

A: 1) If you need some sample to text, we can make as per your request. You should pay for the

transportation freight of samples and sample cost,while the sample cost can be refundable if order

is confirmed and QTY goes up to one container.

2) Lead time for making sample: 3-5 days

3) The transportation freight of samples: the freight depends on the weight and packing size and

your area.

4. Q: What is the payment terms for sample cost and order amount?

A: For sample, we accept the payment sent by T/T, for orders, we can accept T/T or L/C.

5. Q: What is the whole process for doing business with us ?

A: 1) First, please provide details of the products you need we quote for you.

2) If price is acceptable and client need sample, we provide Proforma Invoice for client to arrange

payment for sample.

3) If client approve sample and require for bulk production for order, we will provide Proforma

Invoice for client, and we will arrange to produce at once when we get 30% deposit.

4) We will send photos of all goods, packing, details, and B/L copy for client after goods are

finished. We will arrange shipment and provide original B/L when the client pay the balance.